External service provider in the CIS and Eastern Europe
Service Provider
Service support is one of the tools in the Company's marketing strategy, so the level of service provided can be used to judge the competitive advantage of the Product. Professional solutions for representing the Manufacturer’s interests in fulfilling warranty and post-warranty obligations. According to legal requirements, any device must have a warranty period (minimum - 6 months) and a lifespan (maximum - 10 years).
We will provide the following support:
- Conclusion of contracts with Service Partners, auditing their work and monitoring quality performance indicators
- Planning, import, storage, and distribution of spare parts
- Verification of warranty repairs
- Settlement of financial relations with Service Partners
- Technical support and training for representatives of Service Partners
- Preparation of analytical reports on financial and technical indicators
The service area covers an extensive geography, bringing together various economic, political, and territorial alliances:
- The Russian Federation
- Countries of the Customs Union (Kazakhstan, Belarus, Armenia, Kyrgyzstan)
- CIS (Azerbaijan, Uzbekistan, Moldova)
- Eastern Europe (Poland, Bulgaria, Romania, Latvia)
- Black Sea Basin Countries (Georgia and Turkey)
The boundaries of our presence are constantly expanding, and the existing comprehensive management solutions are scalable.
